Terms of Service

These Terms of Service ("Terms") govern the access to and use of the services provided by H Company, a French simplified joint-stock company (société par actions simplifiée) registered with the Paris Trade and Companies Registry. Our registered office is located at 8 rue Sainte-Cécile, 75009 Paris, France.

By accessing or using the Holotab extension or the Models API (collectively, the "Service"), you acknowledge that you have read, understood, and agree to be bound by these Terms.

Definitions

• Account: The personalized user account required to access the Service.

• Actions: Any content, browsing, interactions, or operations executed by the Service’s AI agents, including screenshots and transient analysis of visited websites.

• Agent: A program powered by AI models that perceives inputs and acts within defined boundaries to achieve goals.

• Credits: Pre-paid units of value used to access specific tiers of the Models API.

• Models API: The programmatic interface provided by H Company for the execution of AI-driven tasks.

• Output: The results, summaries, or data extractions generated by the Service in response to a User instruction.

Article 1 - Service description and scope

1.1. Holotab Extension

Holotab is a browser extension designed to assist in automating routine tasks through contextual analysis of the active tab. It is specifically configured to self-deactivate on 150+ sensitive domains covering banking, health, HR/payroll, and adult content .

1.2. Models API

The Models API provides programmatic access for AI-driven web actions. The API does not include automated domain blocking. The User is solely responsible for ensuring that API targets do not include sensitive data and comply with third-party terms.

1.3. Beta Status

The Service is currently provided in Beta mode. H Company does not guarantee 100% uninterrupted availability and may modify or suspend features for technical maintenance or urgent security measures .

Article 2 - Acceptance and Modification of Terms

2.1 Express Acceptance

Installation or use of the Service constitutes irrevocable acceptance of these Terms.

2.2 Modification

H Company reserves the right to unilaterally modify these Terms at any time. 

Modified Terms will be notified through:
a) Display within the H company website and services ;
b) Update of the version referenced in the website;
c) Email notification for Users with active accounts.

Continued use of the Service following notification constitutes full and complete acceptance of the modified Terms. In case of disagreement, the User must cease all use and uninstall the extension

2.3 Proof of Acceptance
Electronic exchanges between the User and H Company servers during initial installation constitute irrefutable proof of acceptance of the Terms pursuant to Article 1366 of the French Civil Code.

Article 3 - User Account 

3.1. Mandatory Account Creation
Access to the H Services requires mandatory creation of a User account via:
a) A valid email address associated with a display name; or
b) Single sign-on authentication via Google account compliant with OAuth 2.0 standards.

These identifiers constitute the sole personal elements collected, strictly necessary for authentication, session management, and functional notifications.

3.2. Responsibilities
The User undertakes to:
a) Provide accurate, complete, and up-to-date information during registration;
b) Maintain absolute confidentiality of access credentials of any type (account, api-keys…);
c) Immediately notify H Company of any unauthorized use or security compromise;
d) Not use or share credentials with unauthorized third parties.

3.3. Deactivation
H Company reserves the right to suspend or deactivate an account with immediate effect in case of:
a) Clear violation of these Terms;
b) Fraudulent or illegitimate use of the Service;
c) Express User request.

No compensation shall be due for such deactivation.

Article 4 - H Services 

4.1 Holotab

4.1.1. Functional Description
Holotab is a Google Chrome browser extension designed to assist Users in automating routine tasks within their browser through contextual analysis of their active tab and natural language processing.

The Service specifically enables:
a) Interpretation of instructions formulated in natural language ("prompts");
b) Transient analysis of visual elements displayed in the active tab for contextualization;
c) Deterministic execution of standard web actions (clicks, data entry, navigation);
d) Generation of summaries or extraction of relevant content.

4.1.2. Technical Scope
Holotab processes exclusively:

• Textual instructions submitted by the User;

• Visual elements from the active tab on a strictly temporary basis (immediate deletion post-processing);

• Non-identifying technical metadata (timestamps, execution status).

No visual data is stored persistently. Screenshots are deleted immediately after analysis.

4.1.3. Legitimate Use
The Service is intended exclusively for:

• Automation of legitimate personal or professional tasks;

• User assistance in ordinary web interactions;

• Productivity enhancement without intentional circumvention of reasonable security measures implemented by third-party site publishers.

Specific conditions for the Holotab Service are detailed at https://hcompany.ai/holotab/terms-of-use. 

The User acknowledges and agrees that in the event of any conflict, inconsistency, or discrepancy between these General Terms and the Holotab-specific provisions, the Holotab Service Terms shall prevail regarding the use of the Holotab Extension 

4.2 Models API

4.2.1. Functional Description

The Models API allows model access for programmatically following the OpenAI Chat Completion Protocol. The users are responsible for providing their own instructions (“prompts” that can be composed of text and screenshots.)

4.2.2 Technical Scope: 

The API processes exclusively:

• Textual instructions submitted by the User;

• Visual elements from screenshots taken by the agent from submitted environment

• Non-identifying technical metadata (timestamps, execution status).

No textual nor visual data is stored persistently.

4.2.3 Legitimate Use
The Service is intended exclusively for:

• Automation of legitimate personal or professional tasks;

• User assistance in ordinary computer and web interactions;

• Productivity enhancement without intentional circumvention of reasonable security measures implemented by third-party publishers.

The Models API does not include automated domain blocking. The User is solely responsible for ensuring that their use of the API complies with the terms of use of any third-party websites visited and does not infringe upon third-party rights.

Article 5 - Authorized Use and Formal Prohibitions

5.1. Legitimate Use
The User undertakes to use H Services exclusively for:
a) Reasonable automation of their own computer or web tasks;
b) Legitimate personal or professional assistance;
c) Extraction of public or authorized data;
d) Individual productivity enhancement.

5.2. Absolute Prohibitions
It is expressly prohibited to use H Services for:
a) Intentional circumvention of third-party sites' technical protection measures (advanced CAPTCHAs, rate limitations, reasonable anti-bot systems);
b) Mass or systematic scraping of non-public data;
c) Access to subscription-protected content without valid authorization;
d) Any fraudulent, phishing, spam, or malicious activity;
e) Automated collection of third parties' personal data without legal basis;
f) Violation of third-party sites' terms of use;
g) Activity likely to degrade H Company server performance.

5.3. Compliance with Third-Party Terms
H Services must be used in absolute compliance with the Terms of Use of visited websites. H Company disclaims all liability regarding potential contractual violations occurring between the User and third-party publisher

Article 6 - Technical Operation and Limitations

6.1 Holotab

6.1.1. Transient Processing
Holotab analyzes visual elements displayed in the active tab on a strictly temporary basis:

• Memory-only capture and processing (no disk storage);

• Immediate deletion of visual elements post-processing (maximum 30-40 minutes per session);

• Limited retention to user instructions (prompts) and non-identifying technical metadata.

6.1.2. Excluded Sites
Holotab automatically self-deactivates on 150+ sensitive domains covering:

• Banking and financial services;

• Health and medical portals;

• HR and payroll systems;

• Adult content.

6.1.3. Technical Limitations
Holotab may be limited or blocked by:

• Advanced CAPTCHAs (hCaptcha, Cloudflare Turnstile, Arkose Labs);

• Rate limiting;

• Commercial anti-bot systems;

• Structural interface modifications by third-party sites.

6.2 Models API

6.2.1. Transient Processing

The Models API takes users prompt input (text and images) and proceeds on a strictly temporary basis:

• Memory-only capture and processing (no disk storage);

• No retention of user instructions (prompts) 

• Only non-identifying technical metadata is persisted as technical logs

6.2.2. Technical Limitations

Models API may be limited or blocked by:

• Rate limiting applied to the User tier.

6.3. Service Availability
H Company does not guarantee 100% uninterrupted availability. The Service may be temporarily unavailable for:
a) Scheduled technical maintenance;
b) Urgent security measures.

Article 7 - Payment and Service Credits

Some Services capabilities can be extended through the use of paid-tiers. Those are accessible through paid credits. Paid credits currently only apply to the Models API service. H Company reserves the right to make the applicable scope of credits evolve, while notifying the user.

7.1. Credit Purchase and Value 

Access to certain tiers of the Models API is contingent upon the purchase of Credits via the User’s Account. Credits are not a form of currency, have no cash value, and are non-refundable except as expressly provided in this Article.

7.2. Credit Expiration

Unused Credits remain valid for a period of 12 (twelve) months from the date of purchase. H Company will notify the User 30 (thirty) days before credit expiration. Following this period, unused Credits shall automatically expire and be removed from the User’s ledger without compensation or notice.

7.3. Professional Users (B2B – Worldwide) 

For all Users acting in a professional capacity (including legal entities and individual professionals), whether located within the European Union or the Rest of the World, all purchases of Credits are final. No right of withdrawal, refund, or cancellation shall apply once the transaction is confirmed.

7.4. EU Consumers (B2C Only)

Pursuant to the French Code de la consommation, natural persons qualifying as Consumers within the European Union have a legal right of withdrawal for 14 days from the date of purchase.

• Immediate Performance Waiver: Given the digital nature of the Credits, the Consumer expressly requests that the Service begins immediately upon purchase.

• Effect of Waiver: The Consumer acknowledges that by using the first Credit or initiating an automated task, they provide express prior consent to the execution of the Service and expressly waive their 14-day right of withdrawal in accordance with Article L221-28 13° of the French Consumer Code.

Article 8 - Mutual Responsibilities

8.1. H Company Liability

8.1.1. Free of charge Services

For Services being provided free of charge (i.e. Holotab and Models API free-tier), H Company's liability is limited to direct damages exclusively and directly caused by its proven gross negligence or willful misconduct affecting its infrastructure.

This liability is capped at €100 (one hundred euros) per User per calendar year, amount deemed forfaitaire and final representing the reasonable value of the free Service provided.

8.1.2. Paid services

For paid-tier Services (see Article 5)  Company's liability is limited to direct damages exclusively and directly caused by its proven gross negligence or willful misconduct affecting its infrastructure.

This liability is capped at the greater of (a) the total fees paid by the User in the six (6) months preceding the claim, or (b) €100 (one hundred euros) per User per calendar year, amount deemed forfaitaire and final representing the reasonable value of the free Service provided.

8.2. User Liability
The User undertakes to fully indemnify H Company, including attorney's fees and costs, against any claim, legal proceeding, administrative sanction, or damage arising from:
a) Violation of third-party websites' Terms of Use;
b) Illegitimate, fraudulent, or prohibited use of Holotab;
c) Submission of unlawful instructions or content;
d) Infringement of third-party rights (intellectual property, personal data, etc.).

This indemnification obligation survives termination of these Terms and uninstallation of any H Services used by the User.

8.3. Third-Party Sites and Liability Limitation
H Company exercises no control, provides no warranty, and disclaims all liability regarding:
a) Content, availability, or operation of visited websites;
b) Terms of use or privacy policies of third-party publishers;
c) Potential interruptions, blocks, or sanctions imposed by such publishers.

Article 9 - Intellectual Property

9.1. H Company Rights
H Services algorithms, source code, AI models, and documentation constitute works of authorship protected by the French Intellectual Property Code. Any reproduction, adaptation, or extraction is prohibited.

9.2. Usage License
H Company grants the User a personal, non-exclusive, non-transferable right to use the 

Service within the framework of these Terms.

9.3. Generated Data
Results produced by H Services (summaries, extractions) are owned by the User subject to compliance with third-party rights.

Article 10 - Confidentiality and Personal Data

These Terms complement the Privacy Policy which details:

• Categories of data processed (prompts + technical traces);

• Differentiated EU/non-EU retention periods;

• Proportionate security measures;

• User rights.

Article 11 - Duration and Termination

11.1. Duration
These Terms take effect upon acceptance and continue until complete uninstallation of H Services.

11.2. Termination
H Company may unilaterally terminate any of its Service access listed in section 5, in case of material breach of these Terms, with 48-hour prior notice except in cases of urgency.

Article 12 - Governing Law and Jurisdiction

12.1. Applicable Law
These Terms are governed by French law, to the exclusion of any other legislation.

12.2. Jurisdiction
Any dispute relating to these Terms falls under the exclusive jurisdiction of the Paris courts, notwithstanding multiple defendants or warranty claims.

12.3. - Dispute Resolution

12.3.1. Informal Resolution

In the event of a dispute, the User agrees to contact H Company at contact@hcompany.ai to attempt an amicable resolution. The parties agree to negotiate in good faith for a period of 30 days before pursuing further legal remedies.

12.3.2. Consumer Mediation (EEA Only)

If the dispute is not resolved informally, EU Consumers have the right to use a free mediator. H Company has appointed the Centre de Médiation et d’Arbitrage de Paris (CMAP) (www.cmap.fr) as its official mediator.

12.3.3. Chargebacks

Initiating a chargeback through the User bank without first attempting informal resolution with Us is considered a material breach of these Terms. H Company reserves the right to suspend or terminate the User Account and access to the Service immediately upon notification of such a dispute.

Article 13 - Miscellaneous Provisions

13.1. Partial Invalidity
Failure or invalidity of any provision shall not affect the validity of remaining provisions.

13.2. Entire Agreement
These Terms constitute the entire agreement between the Parties. No oral modification shall be binding.

13.3. Notices
All notices shall be made by email or through the dedicated Service interface.

H Company
Paris, March 30, 2026